Organization performance

Characteristic of Performing Organizations

Individual Performance

There are individual variables that have been recognised as having a positive impact on performance. These variables include commitment both attitudinal and behavioral, empowerment, leadership, culture, Flexibility and learning. Keeney (1990) argues that the organization will benefit from unleashing the reserves of lab our resourcefulness by facilitating employee responsibility, commitment and involvement. Leadership, rather than management, is often identified as one of the keys to a high performance organization. It is seen as the power to inspire and motivate the ability to employees with the desire to change the organization and to be the best. Culture has also been linked to organizational effectiveness. Meek (1992) suggests that there is an assumption that culture will unite all employees behind the stated goals of the business. He further agrees that strong organizations cultures are associated with excellence.

Total Quality Management

According to Torrington and Hall (1997) Identified in their study of companies that those who adapted TQM processes experienced overall better performance in terms of employee relationship, productivity customer satisfaction, market share and improved productivity TQM is therefore a long term strategy for improvement.

Conclusion

As a valuable and controversial tool in our economy today, technology can only help improve our lives when used properly. With technology at the heart of most successful businesses, and greatly contributing to our nation’s gross domestic product, we cannot ignore the power and advantages it has on the United States economy. Banking is known worldwide for predictable business practices and measurable evolution. However, banking as any other type of business relies on technology to be successful Barbara Casu (2006). Over the past few years, various studies have shown that there is a correlation between banking sector productivity and technology. At the same time, the industry is facing sweeping and unprecedented change. The lines between financial service segments are blurring, creating new opportunities while exposing institutions to new channels. As customers demand new levels of personal service at an unexpected fast rate, the level of competition in the banking industry is fast growing. Therefore many banks now rely on improved technology in order to remain relatively competitive in the market. Hence, the objective of this paper is to analysis various aspect of technology used in the banking industry that have helped banks secure a great market share and simplify customer’s everyday life.